CyberArk – The Remote Desktop Client for Mac is asking for PSM@xxxxxx password

When using MS RDP client v10 and opening the generated RDP file, the client shows “The user account did not work” 

It asks for the password for username PSM@xxxxxxxxxx-xxxxx

Resolution

  • Use Microsoft RDP Client for Mac starting from version 10.2.2
  • Run once on the Mac terminal. Do not add sudo or any other text to this command.

defaults write com.microsoft.rdc.macos ClientSettings.EnforceCredSSPSupport 0

  • Close Terminal and try to connect

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